Returns Policy
Please contact 1-888-766-5725, option 1 before returning an item. You will need to obtain an RA number for inclusion with your return shipment.
We want you to love what you purchased from My Pool Pal. However, if something isn't right, we will help you to find the best solution.
My Pool Pal will gladly accept unworn products in their original packaging within 30 days of your purchase.
We recommend sending your items back with a tracking number for your protection.
Shipping to US
USPS Ground Advantage (4-5 Business Days) - $9.95
(Free US Ground Shipping for Orders Over $75)
3-4 Day USPS Priority Mail -- Additional $5
Click here to upgrade shipping to 3-4 Day USPS Priority Mail for $5
1-2 Day USPS Express Mail -- Additional $40
Click here to upgrade shipping to 1-2 Day USPS Express Mail for $40
Shipping to Canada
USPS 1st Class International (5-15 Business Days) -- $35.00
International Shipping
USPS 1st Class International (5-15 Business Days) -- $45.00
Please Note: Free Shipping does not apply to Canada or International orders. Priority & Express upgrades for US shipments only.